Privacy Policy

This Privacy Policy explains how CreditQuant AI, Inc. ("CreditQuant," "we," "us," or "our") collects, uses, and protects personal information in connection with our website at creditquant.ai (the "Site"). It also explains, at a high level, how we treat data within the CreditQuant product.

When we provide the CreditQuant product to a customer, we process the documents and data in that customer's workspace on the customer's behalf and under our written agreement with them (including any data processing terms). That customer data is governed by those agreements; this Policy governs our public website and our general business communications.

We do not train AI on your data

We do not use customer data (the documents, financials, and other content processed in the CreditQuant product) to train or improve generalized or third-party artificial-intelligence or machine-learning models. Your data is used to deliver the service to you, not to train models for anyone else.

Information we collect

Information you provide. When you submit our demo or contact form (or email us), we collect the details you choose to share, typically your name, work email, company, company website, and your message.

Information collected automatically. Like most websites, we and our infrastructure providers collect limited technical information such as IP address, browser type, device, and pages viewed, used to operate and secure the Site.

We do not buy personal data or build advertising profiles about you.

Cookies and analytics

The Site uses only the essential cookies needed for it to function. For aggregate usage insight (for example, total visits and page views) we use Cloudflare Web Analytics, a privacy-friendly, cookieless analytics service that does not identify you or track you across other websites. We do not use advertising or cross-site tracking cookies, so the Site does not require a cookie consent banner.

How we use information

• To respond to your inquiry and arrange a walkthrough or call.
• To communicate with you about CreditQuant when you've asked us to.
• To operate, maintain, secure, and improve the Site.
• To comply with law and protect our rights, users, and the public.

How we share information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run the Site and respond to you (for example, our form/email provider and our hosting and content-delivery provider), bound to handle it only as needed to perform those services.
• Authorities or others where required by law or to protect rights, safety, and security.
• A successor in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Data retention

We keep form submissions for as long as needed to respond to you and to maintain reasonable business records, then delete or anonymize them. Customer data in the product is retained according to the applicable customer agreement.

Security

We use commercially reasonable technical and organizational measures, including encryption in transit and at rest and access controls, to protect personal information. No method of transmission or storage is completely secure, but we work to safeguard your data.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. California residents have rights under the CCPA/CPRA to know, delete, and correct their personal information and to opt out of its "sale" or "sharing." We do not sell or share your personal information as those terms are defined. You can opt out of our emails at any time using the unsubscribe link or by contacting us. To exercise any right, email info@creditquant.ai.

International users

CreditQuant is based in the United States and processes information in the United States. If you contact us from outside the U.S., you understand your information will be processed here.

Children's privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from anyone under 16.

Other websites

The Site may link to third-party websites we don't control. This Policy applies only to creditquant.ai; please review the policies of any other sites you visit.

Changes to this policy

We may update this Policy from time to time. We'll revise the "last updated" date above when we do, and material changes will be reflected here.

Contact

CreditQuant AI, Inc. Questions about this Policy or your data? Email info@creditquant.ai.